The Effect of Healthcare Environment on Quality Improvement in Primary Care: Panel Analysis Using 2008-2017 OECD Health Statistics Data
Journal of Health Informatics and Statistics. 2020;45(3):302-310 
Institute for Healthcare Improvement's 19th Annual National Forum on Quality Improvement in Health Care
Journal for Healthcare Quality. 2008;30(3):56-59
Improvement Science Meets Improvement Scholarship: Reframing Research for Better Healthcare
Health Care Analysis. 2017;26(2):109-123
Using a New Method of Gathering Patient Satisfaction Data to Assess the Effects of Organizational Factors on Primary Care Quality
The Joint Commission Journal on Quality Improvement. 2000;26(12):713-723
Conference Brief Report: Institute for Healthcare Improvement National Forum on Quality Improvement in Health Care
Journal for Healthcare Quality. 2006;28(2):52-56
Continuous quality improvement and comprehensive primary healthcare: a
systems framework to improve service quality and health outcomes
International Journal of Integrated Care. 2019;19(4):436
The role of laboratory information systems in healthcare quality improvement
International Journal of Health Care Quality Assurance. 2008;21(7):679-691
Analysis of a SARS-CoV-2 daily screening programme for healthcare workers at a district hospital in KwaZulu-Natal, a quality improvement initiative
African Journal of Primary Health Care & Family Medicine. 2020;12(1):
Bringing User Experience to Healthcare Improvement The Concepts, Methods and Practices of Experience-based Design
International Journal of Health Care Quality Assurance. 2008;21(3):
Showing the Unsayable: Participatory Visual Approaches and the Constitution of ‘Patient Experience’ in Healthcare Quality Improvement
Health Care Analysis. 2017;26(2):171-188